Terms of Service
Please read carefully. Dental Nexus is a matching and workflow platform, not a medical provider. It does not offer clinical advice and does not assume responsibility for treatment outcomes.
1Overview
Dental Nexus provides a manual and technology-assisted matching service connecting:
- Clinicians & dental practices
- Dental labs
- Certified treatment planners
- CAD/CAM designers
- Manufacturers
Dental Nexus is not a medical provider, does not offer clinical advice, and does not assume responsibility for treatment outcomes.
The Platform currently provides:
- Manual matching between users
- Secure case sharing
- File exchange
- Communication support
- Optional use of third-party CAD software
- Experimental workflow tools
2Eligibility
You may use the Platform only if you:
- Are legally able to enter into contracts in your country
- Are appropriately licensed (clinicians) or qualified (planners/designers)
- Comply with all applicable dental/medical regulations in your region
- Do not use the Platform to bypass regulatory requirements
We may suspend or remove users for non-compliance.
3Nature of the Service
Dental Nexus is a marketplace and workflow facilitator, not a clinical service provider. We do not:
- Provide orthodontic or dental treatment
- Verify clinical accuracy of submitted designs
- Supervise patient care
- Act as manufacturer of record
Users remain fully responsible for:
- Clinical decisions
- Patient consent
- Regulatory compliance
- Quality of provided plans, models and files
- Manufacturing safety
4User Responsibilities
Clinicians & Labs. You agree to:
- Ensure proper patient consent before uploading files
- Verify the accuracy and safety of all submitted designs
- Follow local and national regulations relating to medical devices
- Maintain responsibility for treatment outcomes
Planners & Designers. You agree to:
- Provide designs that meet professional standards
- Only work within your training and competence
- Maintain all necessary software licences
- Follow all regulatory requirements in your region
Manufacturers. You agree to:
- Produce devices that comply with local regulatory requirements
- Validate and verify all design files before manufacturing
- Retain responsibility as manufacturer of record
5Payments
During the initial launch period:
- Matching may be free or subject to pilot pricing
- Future fees (e.g., a 12% service fee) may apply
- Dental Nexus may test optional subscription tiers
Any fees will be communicated before charging.
6Third-Party Tools & Integrations
The Platform may connect users to third-party software (e.g., CAD tools, AI tools, cloud storage). Dental Nexus:
- Does not own these tools
- Does not guarantee their performance
- Is not responsible for costs associated with them
7Intellectual Property
- Clinicians and labs own patient data
- Planners and designers own their design process and methodology
- Dental Nexus owns the Platform, matching algorithms and workflow IP
- Users grant us a licence to use anonymised data to improve the Platform
8Prohibited Use
You must not:
- Upload patient data without consent
- Reproduce or share other users' confidential information
- Misrepresent your skills, qualifications or identity
- Upload malicious files
- Attempt to reverse-engineer the Platform
9Limitation of Liability
To the maximum extent permitted by law:
- Dental Nexus is not liable for treatment outcomes, clinical decisions, design accuracy, manufacturing errors or regulatory compliance failures
- Dental Nexus provides the Platform "as-is" without guarantees
- Our total liability is limited to the fees paid in the past 12 months (if any)
10Suspension or Termination
We may suspend or terminate accounts that:
- Violate these Terms
- Breach laws or ethical standards
- Present clinical risk
- Misuse the Platform
You may stop using the Platform at any time.
11Governing Law
These Terms are governed by the laws of [TO BE DETERMINED], without regard to conflict of law principles.
Disputes will be resolved through good-faith negotiation before legal action. Any legal proceedings shall be brought in the courts of [TO BE DETERMINED].
12Updates
We may update these Terms as we expand the Platform. Changes will be posted on the website with a new effective date.
Questions about these Terms?
Contact us through the early access form and our team will follow up directly.